Privacy Policy
Zest Agency, Komijnstraat 16, 9000 Gent, Belgium
Last update: 09-01-2024
Zest (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any way. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing and shipping address
1.2 Non-Personal Data
We may collect non-personal data automatically when you interact with our website, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visits
- Referring URL
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to inquiries and provide customer support
- Process transactions and send invoices
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers and partners who assist us in delivering our services
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with a business transfer, such as a merger or sale
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze site usage and improve functionality. You can manage your cookie preferences through your browser settings.
5. Your Rights
As a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for specific purposes.
To exercise your rights, please contact us at lemon@zest.be.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no data transmission or storage system can be guaranteed 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Zest Agency
Komijnstraat 16
9000 Gent
Belgium
Email: lemon@zest.be
By using our services, you acknowledge that you have read and understood this Privacy Policy.